This law aims to make public service agencies and Crown agents work better and be more responsible. It also wants to make sure that the documents they share with the public are easier to understand.

The law says that these agencies and agents should use language in their documents that is right for the people who will read them. This means the language should be clear and easy to follow. It also means the information should be well organised and not too long or complicated.

By doing this, the law hopes to help you and other members of the public better understand the information that these government bodies share. This could make it easier for you to learn about and use government services.