Part 2AML/CFT requirements and compliance
Customer due diligence: Standard customer due diligence
14Circumstances when standard customer due diligence applies
A reporting entity must conduct standard customer due diligence in the following circumstances:
- if the reporting entity establishes a business relationship with a new customer:
- if a customer seeks to conduct an occasional transaction or activity through the reporting entity:
- if, in relation to an existing customer, and according to the level of risk involved,—
- there has been a material change in the nature or purpose of the business relationship; and
- the reporting entity considers that it has insufficient information about the customer:
- there has been a material change in the nature or purpose of the business relationship; and
- any other circumstances specified in subsection (2) or in regulations.
For the purposes of subsection (1)(d), as soon as practicable after a reporting entity becomes aware that an existing account is anonymous, the reporting entity must conduct standard customer due diligence in respect of that account.
Despite subsections (1) and (2), a real estate agent must conduct standard customer due diligence at the times, and with any other modifications, specified in regulations.
Notes
- Section 14(1)(b): amended, on , by section 68 of the Anti-Money Laundering and Countering Financing of Terrorism Amendment Act 2017 (2017 No 35).
- Section 14(1)(d): replaced, on , by section 10(1) of the Anti-Money Laundering and Countering Financing of Terrorism Amendment Act 2017 (2017 No 35).
- Section 14(2): inserted, on , by section 10(2) of the Anti-Money Laundering and Countering Financing of Terrorism Amendment Act 2017 (2017 No 35).
- Section 14(3): inserted, on , by section 10(2) of the Anti-Money Laundering and Countering Financing of Terrorism Amendment Act 2017 (2017 No 35).


