Ombudsmen Act 1975

Functions of Ombudsmen

24: Complainant to be informed of result of investigation

You could also call this:

"You find out what happens after you make a complaint to an Ombudsman."

If you make a complaint and an Ombudsman investigates it, they will tell you what they found out. The Ombudsman will inform you of the result of the investigation in a way and at a time they think is proper. They might also tell you about a recommendation they made under section 22 if no action was taken.

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This page was last updated on 18 July 2025

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM431172.

Topics:

Government and voting > Government departments

23: Ombudsman may require publication of summary of report, or

"Ombudsman can make organisations share a simple version of their investigation results with the public"

25: Proceedings not to be questioned or to be subject to review, or

"Ombudsman decisions can't be changed in court unless they didn't have the power to make them"

24Complainant to be informed of result of investigation

Where, on any investigation following a complaint, an Ombudsman makes a recommendation under subsection (3) of section 22, and no action which seems to the Ombudsman to be adequate and appropriate is taken thereon within a reasonable time, the Ombudsman shall inform the complainant of his recommendation, and may make such comments on the matter as he thinks fit.
The Ombudsman shall in any case inform the complainant, in such manner and at such time as he thinks proper, of the result of the investigation.

Compare

1962 No 10 s 20