Official Information Act 1982

Requests for access to official information

18: Refusal of requests

You could also call this:

"When can your request for official information be turned down?"

When you ask for official information, your request can be refused for some reasons. You might be refused if the information is already protected by other laws, such as section 6, section 7, or section 9. The department or Minister can also refuse if they do not want to confirm or deny the information exists, as stated in section 10.

If the information would break a law or a court rule, or if it is already public, your request can be refused. You can also be refused if you are asking for information that you could get through the Criminal Disclosure Act 2008. The department can refuse if the document you are asking about does not exist, or if they cannot find it even after trying.

The department can also refuse if they would have to do a lot of work to find the information, or if they do not have it and do not think another department has it either. If your request is not serious or the information is not important, the department can refuse it.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM65600.


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"Getting some information, but not all: when parts of a document are deleted for your safety"


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18A: Requests involving substantial collation or research, or

"Asking for information that's hard to find or needs a lot of research"

Part 2Requests for access to official information

18Refusal of requests

  1. A request made in accordance with section 12 may be refused only for 1 or more of the following reasons, namely:

  2. that, by virtue of section 6 or section 7 or section 9, there is good reason for withholding the information:
    1. that, by virtue of section 10, the department or interdepartmental venture or Minister of the Crown or organisation does not confirm or deny the existence or non-existence of the information requested:
      1. that the making available of the information requested would—
        1. be contrary to the provisions of a specified enactment; or
          1. constitute contempt of court or of the House of Representatives:
          2. that the information requested is or will soon be publicly available:
            1. that the request is made by a defendant or a person acting on behalf of a defendant and is—
              1. for information that could be sought by the defendant under the Criminal Disclosure Act 2008; or
                1. for information that could be sought by the defendant under that Act and that has been disclosed to, or withheld from, the defendant under that Act:
                2. that the document alleged to contain the information requested does not exist or, despite reasonable efforts to locate it, cannot be found:
                  1. that the information requested cannot be made available without substantial collation or research:
                    1. that the information requested is not held by the department or venture or Minister of the Crown or organisation and the person dealing with the request has no grounds for believing that the information is either—
                      1. held by another department (for itself and for a departmental agency hosted by it or an interdepartmental executive board serviced by it) or interdepartmental venture or Minister of the Crown or organisation, or by a local authority; or
                        1. connected more closely with the functions of another department (for itself and for a departmental agency hosted by it or an interdepartmental executive board serviced by it) or interdepartmental venture or Minister of the Crown or organisation or of a local authority:
                        2. that the request is frivolous or vexatious or that the information requested is trivial.
                          Notes
                          • Section 18(a): amended, on , by section 4(2) of the Official Information Amendment Act 1987 (1987 No 8).
                          • Section 18(b): amended, on , by section 135 of the Public Service Act 2020 (2020 No 40).
                          • Section 18(c)(ii): amended, on , by section 10 of the Official Information Amendment Act 1987 (1987 No 8).
                          • Section 18(da): inserted, on , by section 38 of the Criminal Disclosure Act 2008 (2008 No 38).
                          • Section 18(e): amended, on , by section 8 of the Official Information Amendment Act 2015 (2015 No 29).
                          • Section 18(g): amended, on , by section 135 of the Public Service Act 2020 (2020 No 40).
                          • Section 18(g)(i): amended, on , by section 135 of the Public Service Act 2020 (2020 No 40).
                          • Section 18(g)(i): amended, on , by section 57(1) of the Local Government Official Information and Meetings Act 1987 (1987 No 174).
                          • Section 18(g)(ii): amended, on , by section 135 of the Public Service Act 2020 (2020 No 40).
                          • Section 18(g)(ii): amended, on , by section 57(1) of the Local Government Official Information and Meetings Act 1987 (1987 No 174).