16Duty of Authority to notify Commissioner of complaints
The Authority shall notify the Commissioner as soon as practicable of every complaint received by it, other than a complaint notified to it by the Commissioner.

The Authority tells the Commissioner about every complaint it gets, except if the Commissioner already told them. You need to know that the Authority does this as soon as it can. The Authority does not tell the Commissioner about complaints the Commissioner already knows about.
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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM126287.
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The Authority shall notify the Commissioner as soon as practicable of every complaint received by it, other than a complaint notified to it by the Commissioner.