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Health and Disability Commissioner Act 1994

Complaints and investigations - Receipt of complaints

32: Complaints referred to Commissioner

You could also call this:

"When your complaint is sent to the Commissioner for help"

Illustration for Health and Disability Commissioner Act 1994

If you make a complaint, it might be sent to the Commissioner. This can happen under section 31(3) of this Act or section 64(1) of the Health Practitioners Competence Assurance Act 2003. When this happens, the complaint is treated as if you sent it straight to the Commissioner.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM333956.

Topics:
Health and wellbeing > Healthcare servicesRights and equality > Anti-discrimination
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31: General right to make complaints, or

"You can complain if you think a healthcare or disability service has done something wrong"

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"First check of your complaint to decide what to do next"

Part 4Complaints and investigations
Receipt of complaints

32Complaints referred to Commissioner

  1. For the purposes of this Part, a complaint that is referred to the Commissioner under section 31(3) of this Act or section 64(1) of the Health Practitioners Competence Assurance Act 2003 must be treated as if it had been made to the Commissioner.

Notes
  • Section 32: substituted, on , by section 9 of the Health and Disability Commissioner Amendment Act 2003 (2003 No 49).