Financial Service Providers (Registration and Dispute Resolution) Act 2008

Dispute resolution - Approval of dispute resolution schemes - Withdrawal of approval

58: Objection to intended withdrawal of approval

You could also call this:

"How to argue against the government stopping your problem-solving service"

If the government wants to stop approving a dispute resolution scheme, the person in charge of that scheme can object. You have a certain amount of time to do this, and you need to explain why you're objecting. While you're waiting to hear back, you can't let new people join your scheme.

If you send in your objection in time, the Minister (that's a top government person) has to think about what you've said. They can only go ahead with stopping the approval if they're sure that the reasons they had for wanting to stop it are still valid.

Remember, this is all about making sure dispute resolution schemes (ways to solve disagreements) are working well for people in New Zealand.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM1109571.


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57: Notice of intention to withdraw approval, or

"The Government tells a complaint-handling group they might lose their approval"


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59: Approval is withdrawn from date person responsible for scheme is notified, or

"Scheme's approval ends when the person in charge is told about it"

Part 3Dispute resolution
Approval of dispute resolution schemes: Withdrawal of approval

58Objection to intended withdrawal of approval

  1. During the notice period, the person responsible for an approved dispute resolution scheme—

  2. may object (with reasons) to the intended withdrawal of the scheme's approval under section 56(1); and
    1. must not accept any new members.
      1. If the Minister has received an objection under subsection (1) within the notice period, the Minister must consider it and must not proceed with a withdrawal under section 56(1) unless the Minister is satisfied that any or all of the reasons set out in section 56(1) apply.