Part 2
Right of redress against suppliers in respect of supply of
goods
Provisions relating to rejection of goods
21Failure of substantial character
For the purposes of section 18(3), a failure to comply with a guarantee is of a substantial character in any case where—
- the goods would not have been acquired by a reasonable
consumer fully acquainted with the nature and extent of the
failure; or
- the goods depart in 1 or more significant respects from the
description by which they were supplied or, where they were
supplied by reference to a sample or demonstration model,
from the sample or demonstration model; or
- the goods are substantially unfit for a purpose for which
goods of the type in question are commonly supplied or,
where
section 8(1)
applies, the goods are unfit for a particular purpose made
known to the supplier or represented by the supplier to be a
purpose for which the goods would be fit, and the goods
cannot easily and within a reasonable time be remedied to
make them fit for such purpose; or
- the goods are not of acceptable quality within the meaning
of
section 7
because they are unsafe.