Consumer Guarantees Act 1993

Supply of services

28: Guarantee as to reasonable care and skill

You could also call this:

“Services must be done carefully and properly”

When someone provides a service to you, they must do it with reasonable care and skill. This is a guarantee that applies to all services, except in some cases covered by section 41. This means that the person or company providing the service should do their job properly and carefully.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM312839.

Topics:
Money and consumer rights > Consumer protection
Business > Fair trading

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27: Options against manufacturers where goods do not comply with guarantees, or

“What you can do if something you bought doesn't work properly”


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29: Guarantee as to fitness for particular purpose, or

“Guarantee that a service will do what you ask for”

Part 4 Supply of services

28Guarantee as to reasonable care and skill

  1. Subject to section 41, where services are supplied to a consumer there is a guarantee that the service will be carried out with reasonable care and skill.

Compare
  • Trade Practices Act 1974 s 74(1) (Aust)
  • Supply of Goods and Services Act 1982 s 13 (UK)