If you have a contract that involves both work and materials, you still have rights under Parts 2 and 3 of the Consumer Guarantees Act. Section 32 doesn’t limit or change these rights. This means that even if someone provides both work and materials as part of their service, you’re still protected by the guarantees in those parts of the Act.
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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM312847.
33: Exceptions to right of redress against supplier in relation to services, or
“When you can't ask the supplier to fix a problem with a service”
35: Application of right to cancel contract, or
“When you buy something with a small service included, you can't cancel just the service part”
Nothing in section 32 limits or affects the rights of a consumer under Part 2 or Part 3 where the contract is one of work and materials.
