Part 4Enforcement and remedies
Preliminary provisions
84Compliance programmes
For the purposes of this Part, a creditor or lessor has a compliance programme if the creditor or lessor—
- requires its employees and agents to follow procedures, or has implemented automated procedures, that are designed to ensure compliance with this Act and the regulations; and
- ensures that there are in place methods for systematically identifying deficiencies in the effectiveness of the programme; and
- promptly remedies any deficiencies discovered.


