Local Government (Water Services Preliminary Arrangements) Act 2024

Watercare Services Limited - Crown monitor to monitor and report on performance

87: Crown monitor must make annual report

You could also call this:

"The Government checks Watercare's progress and writes a yearly report for everyone to see."

The Crown monitor has to make a report every year about how Watercare did in the past financial year. You will see this report talk about how well Watercare met some standards, like minimum service quality and financial performance objectives, which are in the Watercare charter. The Crown monitor must give this report to Auckland Council, the Minister, and the Minister of Commerce and Consumer Affairs by 30 November each year.

The Crown monitor then has to make the report public on a website, so you can see it. They have to do this as soon as they can after giving the report to the people mentioned earlier. The report must be in a format that is easy for you to access and read.

The report will cover things like how well Watercare met its minimum service quality standards, its financial performance objectives, and something called the price-quality path, all of which are in the Watercare charter.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS964557.


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86: Crown monitor must monitor Watercare’s performance, or

"The government checks if Watercare is doing its job properly."


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"The Government checker must send a progress report to the Minister every three months."

Part 4Watercare Services Limited
Crown monitor to monitor and report on performance

87Crown monitor must make annual report

  1. No later than 30 November in each year, the Crown monitor must report on Watercare’s performance in the previous financial year against the following (contained in the Watercare charter):

  2. minimum service quality standards or performance targets:
    1. financial performance objectives:
      1. the price-quality path.
        1. The Crown monitor must—

        2. provide the report to—
          1. Auckland Council; and
            1. the Minister; and
              1. the Minister of Commerce and Consumer Affairs; and
              2. as soon as reasonably practicable after complying with paragraph (a), make the report available to the public on an internet site maintained by, or on behalf of, the Crown monitor in a format that is readily accessible.