Part 4Watercare Services Limited
Enforcement
91High Court may impose orders
The High Court may, on application by the Crown monitor, make 1 or more of the orders listed in subsection (2) if the court is satisfied that Watercare—
- has contravened the Watercare charter; or
- has attempted to contravene the Watercare charter.
The orders are as follows:
- an order requiring Watercare to comply with the charter:
- an injunction restraining Watercare from contravening the charter:
- an order requiring Watercare to pay to the Crown a pecuniary penalty:
- any other order that the court considers appropriate in the circumstances, including an order directing Watercare to pay to the Crown the costs of the proceedings.
In this section, contravening the charter includes—
- failing to comply with the requirements in a price-quality path, whether by charging a price for services that is higher than the maximum price permitted, or by receiving more revenue than is permitted, or in any other way:
- failing to comply with the requirements in any minimum service quality standards or performance targets, or in any financial performance objectives:
- failing to comply with the requirements relating to a customer compensation scheme.
Proceedings under this section are not able to be commenced later than 3 years after the contravention occurred.
Any proceedings under this section are civil proceedings.
The usual rules of court, and rules of evidence and procedure, for civil proceedings apply (including the standard of proof).