You live in a retirement village. The person in charge must have a way for you to complain. They must tell you about this complaints system. This helps you tell them about problems.
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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM220908.
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The operator must operate and make known to the residents of a retirement village a facility for dealing with complaints by the residents.
