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Retirement Villages Act 2003

Dispute resolution, enforcement, and penalties - Dispute resolution

58: Retirement Commissioner approves persons eligible for appointment to disputes panel

You could also call this:

"Who the Retirement Commissioner chooses to help solve disputes in retirement villages"

Illustration for Retirement Villages Act 2003

The Retirement Commissioner keeps a list of people they think are suitable to be on a disputes panel. You can be approved for any disputes panel or just one specific panel. The Commissioner decides how long the approval lasts, but it cannot be more than 5 years. The Commissioner can take your name off the list if you cannot do the job, have died, or have been bankrupt. You can also ask to have your name removed. If you have been on the list for more than 5 years, your name will be removed. If your name is removed, the Commissioner can put it back on the list if they think you are suitable again. The Commissioner makes these decisions to ensure the disputes panel has the right people on it. This helps the panel make fair decisions when people disagree about something related to retirement villages.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM220916.

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"Retirement village operators must set up a disputes panel to help resolve issues"

Part 4Dispute resolution, enforcement, and penalties
Dispute resolution

58Retirement Commissioner approves persons eligible for appointment to disputes panel

  1. The Retirement Commissioner must maintain and publish a list of persons whom the Commissioner has approved for appointment as a member of a disputes panel.

  2. The Retirement Commissioner's approval may be—

  3. general, for appointment to any disputes panel; or
    1. specific, for appointment to a particular disputes panel; or
      1. on the terms and conditions that the Commissioner thinks appropriate.

        1. The Retirement Commissioner's approval may be for a limited period, but in any event not longer than 5 years.

        2. The Retirement Commissioner must remove the name of a person from the list if that person,—

        3. in the Commissioner's opinion, is unable to perform the duties of a member of a disputes panel; or
          1. has died; or
            1. had been adjudicated bankrupt; or
              1. has requested the removal of his or her name; or
                1. has been on the list for more than 5 years; or
                  1. for any other sufficient reason should not, in the Commissioner's opinion, be appointed to a disputes panel.

                    1. The Retirement Commissioner may restore a person to the list whose name has been removed under subsection (4) if the Commissioner again approves that person for appointment as a member of a disputes panel.