Retirement Villages Act 2003

Dispute resolution, enforcement, and penalties - Dispute resolution

61: Disputes panel must disclose interests and previous involvement

You could also call this:

"People on a disputes panel must share their interests and past involvement in a problem"

Illustration for Retirement Villages Act 2003

You are asked to join a disputes panel to help solve a problem. You must tell the operator about any interests you have in them. This does not include being paid to solve the problem. You also need to tell the operator if you know someone involved in the dispute. If you are already on the disputes panel, you must tell the operator if you were involved in the problem before. This is so the operator knows about your past involvement in the dispute.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM220919.

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60: Composition of disputes panel, or

"Who is on the team to help solve disputes in retirement villages?"


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62: Operator's duties to secure independence of disputes panel, or

"Retirement village operators must pick fair and independent people to help solve disputes"

Part 4Dispute resolution, enforcement, and penalties
Dispute resolution

61Disputes panel must disclose interests and previous involvement

  1. A person asked by an operator to become a member of a disputes panel to resolve a dispute must disclose to the operator—

  2. every interest that the person has in the operator, other than the interest the person has in the operator because the operator is responsible for engaging and paying the person to resolve the dispute; and
    1. any association between that person and any resident who is involved in the dispute.
      1. A member of a disputes panel to which an operator proposes to allocate a dispute for resolution must disclose to the operator any previous involvement that the member has had in the dispute other than as a member of the disputes panel.