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Retirement Villages Act 2003

Dispute resolution, enforcement, and penalties - Dispute resolution

56: Form of dispute notice

You could also call this:

"How to Write a Dispute Notice to Solve a Problem"

Illustration for Retirement Villages Act 2003

You need to write a dispute notice when you have a problem. It must be in writing and say what the problem is. You have to explain why you are making the complaint. You also need to say who the problem is with and what you have done to try to fix it. If you do all these things, your dispute notice is valid even if you make a small mistake. This means you can still use it to try to solve your problem.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM220913.

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"Telling the supervisor about big disputes in a retirement village"

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57: Time for giving dispute notice, or

"When to Send a Dispute Notice"

Part 4Dispute resolution, enforcement, and penalties
Dispute resolution

56Form of dispute notice

  1. A dispute notice must—

  2. be written; and
    1. identify the decision or decisions, or matters, in respect of which it is made; and
      1. identify the person or persons in respect of whom it is made, if not the operator; and
        1. state the grounds on which it is made; and
          1. state the efforts that have been made to resolve the dispute.

            1. A dispute notice is valid if it substantially complies with subsection (1).