Part 4Dispute resolution, enforcement, and penalties
Dispute resolution
67Evidence and attendance
The disputes panel may admit any relevant evidence at the hearing from any person, whether or not the evidence would be admissible in a court and whether or not the person is present at the hearing.
The disputes panel may decline to receive any evidence from any person who is not present but, before doing so, must give the relevant party a reasonable opportunity to arrange to have the person attend the hearing or an adjourned hearing.
The disputes panel may make a decision even though a person entitled to be present and heard at the hearing did not attend it unless, before the disputes panel makes the decision,—
- the person gives the disputes panel a reasonable excuse for the person's non-attendance; and
- the disputes panel considers that a decision should not be made until the person has been heard.
The disputes panel may allow 1 or more parties to be represented, whether by counsel or otherwise, and to question the other party as it considers appropriate, having regard to—
- the nature of the dispute; and
- the amounts or matters involved; and
- the implications for the party of an adverse finding; and
- the ability of the party to address issues personally.


