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Retirement Villages Act 2003

Dispute resolution, enforcement, and penalties - Dispute resolution

71: Record of decision

You could also call this:

"What the disputes panel decided and why"

Illustration for Retirement Villages Act 2003

When a disputes panel makes a decision, you will get a written record of what they found and why they made that decision. The panel gives a copy of this record to each person involved in the dispute and the operator of the retirement village. The operator must keep this record for at least 5 years and show it to the statutory supervisor or the Retirement Commissioner if they ask for it.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM220931.

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70: Additional powers of disputes panel in certain disputes, or

"What extra powers a disputes panel has to help solve certain problems"

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72: Effect and enforcement of dispute resolution decisions, or

"What happens when a decision is made to resolve a dispute in a retirement village"

Part 4Dispute resolution, enforcement, and penalties
Dispute resolution

71Record of decision

  1. The disputes panel must record in writing its findings on material issues of fact and the reasons for its decision resolving a dispute.

  2. The panel must give each party, and the operator (if the operator is not a party to the dispute), a copy of the record of the decision signed by the presiding member of the panel.

  3. The operator must keep the record for at least 5 years and make it available to the statutory supervisor and the Retirement Commissioner on request.