Part 5Status and rights of care recipients
General status and specific rights: Specific rights of care recipients
59Procedure where written communications or other items intercepted
If the care manager withholds a written communication or other item under section 57, the communication or item must be dealt with as follows:
- if the address of the sender is known to the care manager, it must be returned to the sender:
- if the address of the sender is not known to the care manager, it must either be—
- sent to the responsible district inspector; or
- produced to the responsible district inspector when he or she next visits the facility after the receipt of the communication or thing.
- sent to the responsible district inspector; or
If the care manager directs, under section 57, that a written communication or other item not be sent, the communication or item must either be—
- sent to the responsible district inspector; or
- produced to the responsible district inspector when he or she next visits the facility following the care recipient's request for the communication or thing to be sent.
If a written communication or other item is withheld or not sent under section 57, the care recipient must be informed of the fact, unless the care manager is satisfied that to do so would be detrimental to the interests and care of the care recipient.


