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Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003

Inspections and inquiries - Inspections, investigations, and inquiries by district inspectors - Complaints about breaches of rights

100: Duty of care manager to put things right

You could also call this:

"The care manager must fix problems if someone complains you're not getting the care you need."

Illustration for Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003

If someone makes a complaint about you not getting the care you need, a report is written. You can read about this in section 98. The care manager must fix any problems found in the report.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM225937.

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99: Care recipient to be informed of outcome of investigation, or

"You get told the result of a complaint investigation about your care."

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101: Inquiries by district inspector, or

"Checking if care is working correctly: a district inspector's job"

Part 7Inspections and inquiries
Inspections, investigations, and inquiries by district inspectors: Complaints about breaches of rights

100Duty of care manager to put things right

  1. On receiving a report under section 98, the care manager must take all steps necessary to correct every deficiency identified in the report.