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Student Loan Scheme Act 2011

Interest, relief, penalties and offences, rights of objection, and rights to challenge - Borrower's right to object to loan manager about details of loan advances

168: Loan manager must consider objections

You could also call this:

“The loan manager checks your objection and tells you and the Commissioner what they decide”

When you make an objection about your student loan, the loan manager must look at it carefully. This is something they have to do by law.

After the loan manager has thought about your objection, they need to do two things as soon as they can. First, they will write to you to tell you what they have decided. In their letter, they will explain why they made that decision.

Second, the loan manager will also tell the Commissioner about their decision. The Commissioner is another important person who deals with student loans. The loan manager and the Commissioner have a special way of sharing this information with each other.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM3180356.

Topics:
Education and learning > Higher education Money and consumer rights > Banking and loans
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167: Borrowers may object to details of loan advances, or

"You can tell the loan manager if you think your student loan details are wrong"

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169: Power to require objection to be determined by chief executive, or

"You can ask the boss to decide if you disagree with the student loan manager's decision"

Part 4 Interest, relief, penalties and offences, rights of objection, and rights to challenge
Borrower's right to object to loan manager about details of loan advances

168Loan manager must consider objections

  1. The loan manager must consider all objections made in accordance with section 167.

  2. The loan manager must, as soon as practicable,—

  3. notify the objector in writing of the loan manager's decision in respect of the objection, and of the reasons for that decision; and
    1. notify the Commissioner (in the manner determined by the Commissioner and the loan manager) of the loan manager's decision in respect of the objection.

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