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Student Loan Scheme Act 2011

Interest, relief, penalties and offences, rights of objection, and rights to challenge - Dispute procedures and rights to challenge - Rights to challenge and challenge procedures

174: Dispute process must be completed before challenge is made

You could also call this:

“You must finish the dispute steps before you can challenge a student loan decision”

If you want to challenge something related to your student loan, you need to follow a specific process. You can’t just jump straight to making a challenge. First, you have to go through what’s called a ‘dispute process’. This process is explained in section 173 of the law. Only after you’ve finished this dispute process can you then go ahead and make your challenge. This rule makes sure that you try to resolve the issue through the proper steps before taking it further.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM3180366.

Topics:
Education and learning > Higher education Money and consumer rights > Banking and loans
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173: Part 4A of Tax Administration Act 1994 applies to disputes under this Act, or

"How to handle disagreements about your student loan"

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174A: Part 8A of Tax Administration Act 1994 applies to challenges under this Act, or

"Rules for challenging student loan decisions are found in another law"

Part 4 Interest, relief, penalties and offences, rights of objection, and rights to challenge
Dispute procedures and rights to challenge: Rights to challenge and challenge procedures

174Dispute process must be completed before challenge is made

  1. A person may challenge a matter under this subpart only after the dispute process applied by section 173 has been concluded in relation to that matter.

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