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Student Loan Scheme Act 2011

Interest, relief, penalties and offences, rights of objection, and rights to challenge - Dispute procedures and rights to challenge - Rights to challenge and challenge procedures

175: Challenge to details of consolidated loan balance

You could also call this:

"You can ask questions about your student loan information if you think it's wrong"

Illustration for Student Loan Scheme Act 2011

You can question any information given to you about your student loan, except for details about money you've borrowed or been charged. This applies to information you receive under section 19. You can do this if you have a good reason to think the information is wrong.

Remember, you can't challenge the actual amounts of money you've borrowed or been charged. This rule is only for other types of information about your loan.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM3180367.

Topics:
Education and learning > Higher educationMoney and consumer rights > Banking and loans
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174A: Part 8A of Tax Administration Act 1994 applies to challenges under this Act, or

"Rules for challenging student loan decisions are found in another law"

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176: Challenge to decision concerning treating borrowers as being physically in New Zealand, or

"You can question decisions about your physical presence in New Zealand for student loan purposes"

Part 4Interest, relief, penalties and offences, rights of objection, and rights to challenge
Dispute procedures and rights to challenge: Rights to challenge and challenge procedures

175Challenge to details of consolidated loan balance

  1. A borrower may challenge any information (other than the details of a loan advance made or charged to the borrower) provided to the borrower under section 19 if the borrower reasonably believes that that information is incorrect.