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Contract and Commercial Law Act 2017

Other commercial matters - Carriage of goods - Liability of contracting carriers

256: Liability of contracting carrier

You could also call this:

“The mover you hire is responsible for your things”

If you hire someone to move your stuff, they are responsible for it while they have it. This means if your things get lost or damaged during that time, the person you hired has to make it right. This is true even if they get someone else to do the actual moving. However, there are some rules that limit how much they might have to pay if something goes wrong. You can find more information about these limits in sections 259 and 260 of the law.

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Money and consumer rights > Consumer protection Business > Fair trading Business > Industry rules
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255: Application of sections 256 to 258, or

"Rules for different types of shipping contracts"

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257: When responsibility for goods begins, or

"When the carrier starts looking after your stuff during shipping"

Part 5 Other commercial matters
Carriage of goods: Liability of contracting carriers

256Liability of contracting carrier

  1. A contracting carrier is liable to the contracting party for the loss of or damage to any goods that occurs while the carrier is responsible for the goods under sections 257 and 258 (whether or not the loss or damage is caused wholly or partly by the contracting carrier or by any actual carrier).

  2. This section is subject to sections 259 and 260 (which limit the liability of carriers) and the rest of this subpart.

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