69Further provision in relation to sexual or racial harassment in employment

1. Where—

2. a request of the kind described in section 62(1) is made to an employee; or
3. an employee is subjected to behaviour of the kind described in section 62(2) or section 63—
by a person who is a customer or a client of the employee's employer, the employee may make a complaint in writing about that request or behaviour to the employee's employer.

4. The employer, on receiving a complaint under subsection (1),—

5. shall inquire into the facts; and
6. if satisfied that such a request was made or that such behaviour took place,—
shall take whatever steps are practicable to prevent any repetition of such a request or of such behaviour.

7. Where any person, being a person in relation to whom an employee has made a complaint under subsection (1),—

8. either—
   1. makes to that employee after the complaint a request of the kind described in section 62(1); or
   2. subjects that employee after the complaint to behaviour of the kind described in section 62(2) or section 63; and
9. the employer of that employee has not taken whatever steps are practicable to prevent the repetition of such a request or such behaviour,—
that employer shall be deemed to have committed a breach of this Act and the provisions of this Act shall apply accordingly.