Public Safety (Public Protection Orders) Act 2014

Detention and supervision of persons posing very high risk of imminent serious sexual or violent offending - Management of residents - Telephone calls may be monitored

54: Only certain persons may monitor resident calls

You could also call this:

"Only the boss or people they choose can listen to residents' phone calls."

Illustration for Public Safety (Public Protection Orders) Act 2014

Only the chief executive or someone they authorise can listen to calls made by residents. This authorised person must be an eligible employee, and the chief executive can stop their authority at any time. If the person is no longer an eligible employee, they can no longer listen to these calls.

You can also listen to these calls if you are doing work for the chief executive, like maintaining the system that records the calls. This includes work on the system that stores the recordings of the calls. You can only listen to the calls if it is necessary for your work.

The chief executive's rules about who can listen to calls are important, and you must follow them, as well as the rules in sections 56, 57, and 59. There are some exceptions to these rules, which are explained in section 56(4) to (6).

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM4751176.


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53: Certain resident calls must not be monitored, or

"Some phone calls, like those to MPs or lawyers, can't be listened to by others."


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55: Warnings, or

"Warnings: You might be listened to when making phone calls in some places"

Part 1Detention and supervision of persons posing very high risk of imminent serious sexual or violent offending
Management of residents: Telephone calls may be monitored

54Only certain persons may monitor resident calls

  1. No person other than the chief executive or a person who is an eligible employee authorised by the chief executive to monitor resident calls (in subsection (2), and sections 56, 57, and 59 referred to as an authorised person) may monitor a resident call under this Act.

  2. A person authorised to monitor resident calls under subsection (1) ceases to be an authorised person if—

  3. the chief executive cancels the authority; or
    1. the person ceases to be an eligible employee.
      1. A person to whom subsection (4) applies may listen to a resident call or a recording of a resident call, or read a transcript of a resident call, if doing so is necessary for, or incidental to any other action or process necessary for, the effective undertaking of the work concerned.

      2. This subsection applies to a person who is undertaking, with the chief executive's authority, work comprising the administration, installation, maintenance, repair, testing, or upgrading of a system—

      3. by or from which recordings of resident calls are made; or
        1. in which recordings of resident calls are stored.
          1. Subsection (1) is subject to subsection (2) and to section 56(4) to (6).

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