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Immigration Advisers Licensing Act 2007

Regulation of immigration advisers - Complaints and disciplinary procedures

47: Preparation of complaint for referral to Tribunal

You could also call this:

“Getting a complaint ready to be looked at by a special group”

When someone makes a complaint, the Registrar or someone they choose can gather more information about it. They can even inspect things to help them understand the complaint better.

Before the complaint goes to the Tribunal, the Registrar has to do two things. First, they must tell the person who is being complained about. They do this by writing to them. Second, they must give both the person who made the complaint and the person being complained about a chance to write down their side of the story.

When the Registrar writes to tell the person about the complaint, they usually say who made it. But sometimes, if there’s a really good reason, they might not tell who made the complaint.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM407354.

Topics:
Immigration and citizenship > Visas Immigration and citizenship > Becoming a citizen
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46: Registrar may refer complaint to Tribunal of own motion, or

"Registrar can complain about immigration advisers and send it to Tribunal"

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48: Filing complaint with Tribunal, or

"How the Registrar sends a complaint to the Tribunal"

Part 1 Regulation of immigration advisers
Complaints and disciplinary procedures

47Preparation of complaint for referral to Tribunal

  1. For the purpose of preparing a complaint for submission to the Tribunal, the Registrar or a person authorised by the Registrar may gather further information on the complaint, including by exercising the powers of inspection referred to in section 57.

  2. Before referring a complaint to the Tribunal, the Registrar must—

  3. notify the person complained of, in writing, of the complaint; and
    1. give both the complainant (if any) and the person complained about a reasonable opportunity to make a written statement or explanation in relation to the complaint.

      1. The notice required by subsection (2)(a) must identify the complainant (if any), unless the Registrar considers that exceptional circumstances justify the withholding of the complainant's identity.