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Valuers Bill

Regulation of public valuers - Disciplinary powers of Board

36: Investigation of complaint

You could also call this:

"What happens when someone complains about a valuer"

Illustration for Valuers Bill

You can make a complaint about a registered valuer to the Registrar if you think they have done something wrong as stated in section 35. The Registrar must then send the complaint to the Valuer-General as soon as possible. The Valuer-General will look into the matter and write a report about it to the Board. You need to know that the Valuer-General has to investigate the complaint and give a written report to the Board. The Council can choose someone to look into the complaint and write a report to the Board if the complaint is about something specific mentioned in section 35(1)(c). If the Council does this, the Valuer-General does not have to investigate. The Council's choice means the Valuer-General does not have to write a report in certain cases. This is because the Council is handling the complaint instead. You should be aware that this process is part of a proposed bill to regulate public valuers.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS625618.

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35: Grounds for discipline, or

"When Valuers Do Something Wrong"

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37: Board must inquire into complaint if reasonable ground for complaint, or

"The Board checks complaints about valuers and investigates if they are fair."

Part 2Regulation of public valuers
Disciplinary powers of Board

36Investigation of complaint

  1. A person may make a complaint that a registered valuer has been guilty of any act or default referred to in section 35 by giving the complaint to the Registrar.

  2. As soon as practicable after receiving the complaint, the Registrar must refer the complaint to the Valuer-General.

  3. The Valuer-General must—

  4. investigate the matter; and
    1. give a written report on the matter to the Board.

      1. However,—

      2. the Council may appoint a person to investigate and report in writing to the Board on a complaint that a registered valuer has been guilty of an act or default referred to in section 35(1)(c); and
        1. subsection (3) does not apply if the Council acts under paragraph (a).