If you make a complaint about a real estate agent, a Committee might look into it. They will start their inquiry as soon as they can. You can find more information about this by looking at s 140. The Committee can ask someone to help them with their inquiry. This person will assist the Committee as they look into the complaint. The Committee makes the decision about who will help them. When the Committee looks into a complaint, they try to do it quickly. They want to find out what happened and make a decision. The Committee's job is to investigate the complaint and make a fair decision.
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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM1152067.
If a Committee decides to inquire into a complaint or into matters raised by allegations about a licensee, it must inquire into the complaint or those matters as soon as practicable.
The Committee may authorise any person to assist it with its inquiry.
