Real Estate Agents Act 2008

Complaints and discipline - Real Estate Agents Disciplinary Tribunal

110: Determination of charges and orders that may be made if charge proved

You could also call this:

"What happens if a real estate agent does something wrong and gets in trouble"

Illustration for Real Estate Agents Act 2008

If you are a real estate agent and you do something wrong, the Disciplinary Tribunal might hear a charge against you. The Tribunal can make orders if it thinks you are guilty of misconduct. You might have to pay a fine or compensation to someone who was affected by your actions. If the Tribunal thinks you did something wrong, but not badly enough to be misconduct, it can still make orders. You might have to pay compensation to someone who was affected by your actions. The Tribunal can also make other orders, like cancelling or suspending your licence. The Tribunal's orders can include things like stopping you from working as a real estate agent for a while. You might have to pay a fine, or the Tribunal might order you to pay compensation to someone. The amount of compensation you have to pay will depend on the situation, but it cannot be more than $100,000. If someone refers a matter to the Tribunal under section 93(1)​(ha), the Tribunal can make a compensation order. The Tribunal has to follow certain rules when making decisions about compensation. You can still take action against someone in court, even if the Tribunal has already made an order about compensation.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM1152096.


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Part 4Complaints and discipline
Real Estate Agents Disciplinary Tribunal

110Determination of charges and orders that may be made if charge proved

  1. If the Disciplinary Tribunal, after hearing any charge against a licensee, is satisfied that it has been proved on the balance of probabilities that the licensee has been guilty of misconduct, it may, if it thinks fit, make 1 or more of the orders specified in subsection (2).

  2. The orders are as follows:

  3. 1 or more of the orders that can be made by a Committee under section 93 (except under section 93(1)(ha)):
    1. an order cancelling the licence of the licensee and, in the case of a licensee that is a company, also cancelling the licence of any officer of the company:
      1. an order suspending the licence of the licensee for a period not exceeding 24 months and, in the case of a licensee that is a company, also suspending the licence of any officer of the company for a period not exceeding 24 months:
        1. an order that a licensee not perform any supervisory functions until authorised by the Board to do so:
          1. an order, in the case of a licensee who is an employee or independent contractor, or former employee or former independent contractor, that any current employment or engagement of that person by a licensee be terminated and that no agent employ or engage that person in connection with real estate agency work:
            1. an order that a licensee who is an individual pay a fine not exceeding $15,000 and order a licensee that is a company pay a fine not exceeding $30,000:
              1. where it appears to the Tribunal that any person has suffered loss by reason of the licensee's misconduct and the order is one that a court of competent jurisdiction could make in relation to a similar claim in accordance with principles of law, an order that the licensee pay to that person a sum by way of compensation as is specified in the order, being a sum not exceeding $100,000.
                1. The making of an order under this section for the payment of compensation to any person does not affect the right (if any) of that person to recover damages in respect of the same loss, but any sum ordered to be paid under this section, and the effect of any order made under this section for the reduction, cancellation, or refund of fees, must be taken into account in assessing any such damages.

                2. If the Disciplinary Tribunal, after hearing any charge against a licensee, is satisfied that, although not guilty of misconduct, he or she has engaged in unsatisfactory conduct, it may do either or both of the following:

                3. make any of the orders that a Complaints Assessment Committee may make under section 93 (except under section 93(1)(ha)):
                  1. if it appears to the Tribunal that any person has suffered loss by reason of the licensee’s unsatisfactory conduct, make an order that the licensee pay to that person a sum not exceeding $100,000 by way of compensation, but only if—
                    1. the unsatisfactory conduct is more than a minor or technical contravention of this Act or of any regulations or rules made under this Act; and
                      1. the order is one that a court of competent jurisdiction could make in relation to a similar claim in accordance with principles of law.
                      2. If a Complaints Assessment Committee refers a matter to the Tribunal under section 93(1)(ha), the Tribunal may, if satisfied that the requirements of subsection (4)(b) (except paragraph (b)(i)) are met, make a compensation order under that subsection.

                      3. For the purposes of subsection (5), the Disciplinary Tribunal—

                      4. must apply, and may not overturn, a Complaints Assessment Committee determination that there was unsatisfactory conduct involving more than a minor or technical contravention of this Act or of any regulations or rules made under this Act; and
                        1. must apply, and must not overturn, a Complaints Assessment Committee determination of any substantive matter in the case; and
                          1. has no jurisdiction to inquire into a determination described in paragraph (a) or (b).
                            Notes
                            • Section 110(2)(a): amended, on , by section 243(1) of the Tribunals Powers and Procedures Legislation Act 2018 (2018 No 51).
                            • Section 110(2)(g): amended, on , by section 243(2) of the Tribunals Powers and Procedures Legislation Act 2018 (2018 No 51).
                            • Section 110(4): replaced, on , by section 243(3) of the Tribunals Powers and Procedures Legislation Act 2018 (2018 No 51).
                            • Section 110(5): inserted, on , by section 243(3) of the Tribunals Powers and Procedures Legislation Act 2018 (2018 No 51).
                            • Section 110(6): inserted, on , by section 243(3) of the Tribunals Powers and Procedures Legislation Act 2018 (2018 No 51).