Plain language law

New Zealand law explained for everyone

Real Estate Agents Act 2008

Complaints and discipline - Complaints Assessment Committees

89: Power of Committee to determine complaint or allegation

You could also call this:

"The Committee's Power to Decide on Complaints About Real Estate Agents"

Illustration for Real Estate Agents Act 2008

You can make a complaint about a real estate agent. A Committee looks into your complaint and holds a hearing. They can then make a decision about what to do next. You might want to know what the Committee can decide. They can send your complaint to the Disciplinary Tribunal. They can also decide if the agent did something wrong. The Committee can choose to do nothing about your complaint. They can make this decision at any time. They can also make a decision under section 80 at any time. The Committee has the power to make decisions about complaints. They follow the rules to make sure they are fair. You can find more information about this in s 152(1)–(3).

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM1152074.

Topics:
Money and consumer rights > Consumer protectionHousing and property > Buying and selling homes
Previous

88: Evidence, or

"What you can tell the Complaints Assessment Committee to help them make a decision"

Next

90: Hearings on papers, or

"Making decisions from written information"

Part 4Complaints and discipline
Complaints Assessment Committees

89Power of Committee to determine complaint or allegation

  1. A Committee may make 1 or more of the determinations described in subsection (2) after both inquiring into a complaint or allegation and conducting a hearing with regard to that complaint or allegation.

  2. The determinations that the Committee may make are as follows:

  3. a determination that the complaint or allegation be considered by the Disciplinary Tribunal:
    1. a determination that it has been proved, on the balance of probabilities, that the licensee has engaged in unsatisfactory conduct:
      1. a determination that the Committee take no further action with regard to the complaint or allegation or any issue involved in the complaint or allegation.

        1. Nothing in this section limits the power of the Committee to make, at any time, a decision under section 80 with regard to a complaint.

        Compare