Plain language law

New Zealand law explained for everyone

Real Estate Agents Act 2008

Complaints and discipline - Complaints Assessment Committees

91: Reference of complaint to Disciplinary Tribunal

You could also call this:

"What happens when a complaint about a real estate agent is sent to the Disciplinary Tribunal"

Illustration for Real Estate Agents Act 2008

If you make a complaint about a real estate agent, a Complaints Assessment Committee looks at it. If the Committee thinks the complaint is serious, they must write down the details of the complaint and send it to the Disciplinary Tribunal. You can find more information about this process by looking at s 154. The Committee also tells the person the complaint is about and the person who made the complaint what they have decided. They send them a written notice with their decision and a copy of the complaint details. This helps everyone know what is happening with the complaint.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=DLM1152076.

Topics:
Money and consumer rights > Consumer protectionHousing and property > Buying and selling homes
Previous

90: Hearings on papers, or

"Making decisions from written information"

Next

92: Application for suspension of licence, or

"Asking to stop a real estate agent's licence while a complaint is being sorted out"

Part 4Complaints and discipline
Complaints Assessment Committees

91Reference of complaint to Disciplinary Tribunal

  1. If a Committee makes a determination that the complaint or allegation be determined by the Disciplinary Tribunal, the Committee must—

  2. frame an appropriate charge and lay it before the Disciplinary Tribunal by submitting it in writing to the Tribunal; and
    1. give written notice of that determination and a copy of the charge to the person to whom the charge relates and to the complainant.

      Compare