Plain language law

New Zealand law explained for everyone

 Plain Language Law homepage
Back to
65: Extension of time limits
or “Agencies can request more time to correct your personal information”
You could also call this:

“When and how agencies can charge for accessing or correcting your personal information”

You can ask to see or correct your personal information, but sometimes you might have to pay for it. Here’s how it works:

If you ask to see your information, a public agency can charge you if they’re allowed by section 67. A private agency can charge you for helping you with your request and for giving you the information.

If you want to correct your information, a public agency can charge you for adding a correction statement if section 67 lets them. A private agency can charge you for helping you and for adding a correction statement.

Agencies can’t charge you for anything else when you ask to see or correct your information.

If they do charge you, it has to be fair. They can think about how much work it takes to get the information ready, and if you need it quickly. They might ask you to pay some or all of the charge before they do the work.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

Next up: 67: Commissioner may authorise public sector agency to impose charge

or “Commissioner can let government agencies charge for personal info access or correction”
Next

Part 4 Access to and correction of personal information
Charges

66Charges

  1. In relation to an IPP 6 request,—

  2. a public sector agency may, if authorised under section 67, impose a charge for making information available in compliance, in whole or in part, with the request:
    1. a private sector agency may, subject to the provisions of any applicable code of practice, impose a charge for—
      1. providing assistance under section 42, but only if the agency makes information available in compliance, in whole or in part, with the request:
        1. making information available in compliance, in whole or in part, with the request.

        2. In relation to a correction request,—

        3. a public sector agency may, if authorised under section 67, impose a charge for attaching a statement of correction to personal information:
          1. a private sector agency may, subject to the provisions of any applicable code of practice, impose a charge for—
            1. providing assistance under section 61:
              1. attaching a statement of correction to personal information.

              2. Except as provided in subsections (1) and (2), no public sector agency or private sector agency may impose any charge in relation to an IPP 6 request or a correction request.

              3. A charge imposed under subsection (1) or (2) must be reasonable and, in the case of a charge imposed under subsection (1)(a) or (b)(ii), regard may be had to—

              4. the cost of the labour and materials involved in making the information available; and
                1. any costs involved in making the information available urgently (in the case of an urgent IPP 6 request received under section 41).

                  1. An agency may require all or part of a charge to be paid in advance.

                  Compare