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64: Decision on request to attach statement of correction
or “Deciding whether to attach your correction statement to your personal information”
You could also call this:

“Agencies can request more time to correct your personal information”

If you ask an agency to correct your personal information, they might need more time to do it. This can happen for a few reasons. They might have to look through a lot of information, and doing it quickly would make it hard for them to do their other work. Or they might need to talk to other people to decide what to do, and this takes extra time. Sometimes, your request might be very complicated, and they need more time to figure it out.

If the agency needs more time, they have to tell you within 20 working days after they get your request. They will send you a notice that says how much extra time they need and why they need it. The extra time should be reasonable based on why they need it.

In the notice, they also have to tell you that you can complain to the Commissioner if you’re not happy about the extra time. They might include other important information in the notice too.

Remember, you can find more information about the original time limits in section 62 or 63 of this law.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

Next up: 66: Charges

or “When and how agencies can charge for accessing or correcting your personal information”
Next

Part 4 Access to and correction of personal information
Correction of personal information

65Extension of time limits

  1. On receiving a correction request, an agency may extend the time limit set out in section 62 or 63 in respect of the request if—

  2. the request necessitates a search through a large quantity of information, and meeting the original time limit would unreasonably interfere with the operations of the agency; or
    1. consultations necessary to make a decision on the request are such that a response to the request cannot reasonably be given within the original time limit; or
      1. the processing of the request raises issues of such complexity that a response to the request cannot reasonably be given within the original time limit.

        1. Any extension under subsection (1) must be for a reasonable period of time, having regard to the circumstances.

        2. The extension is effected by giving notice of the extension to the requestor within 20 working days after the day on which the request is received.

        3. The notice effecting the extension must—

        4. specify the period of the extension; and
          1. give the reasons for the extension; and
            1. state that the requestor has the right to make a complaint to the Commissioner about the extension; and
              1. contain any other information that may be necessary.

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