Privacy Act 2020

Access to and correction of personal information - Correction of personal information

65: Extension of time limits

You could also call this:

"More time to fix mistakes in your personal info"

Illustration for Privacy Act 2020

When you ask an agency to correct your personal information, they usually have to respond within a certain time limit set out in section 62 or 63. The agency can extend this time limit if your request needs a lot of searching, or if they need to talk to other people to make a decision. They can also extend the time limit if your request is very complicated.

The agency can only extend the time limit for a reasonable amount of time, depending on the situation. They must tell you about the extension within 20 working days of getting your request.

The agency's notice must say how long the extension is, why they need more time, and that you can complain to the Commissioner about the extension.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS23416.


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Part 4Access to and correction of personal information
Correction of personal information

65Extension of time limits

  1. On receiving a correction request, an agency may extend the time limit set out in section 62 or 63 in respect of the request if—

  2. the request necessitates a search through a large quantity of information, and meeting the original time limit would unreasonably interfere with the operations of the agency; or
    1. consultations necessary to make a decision on the request are such that a response to the request cannot reasonably be given within the original time limit; or
      1. the processing of the request raises issues of such complexity that a response to the request cannot reasonably be given within the original time limit.
        1. Any extension under subsection (1) must be for a reasonable period of time, having regard to the circumstances.

        2. The extension is effected by giving notice of the extension to the requestor within 20 working days after the day on which the request is received.

        3. The notice effecting the extension must—

        4. specify the period of the extension; and
          1. give the reasons for the extension; and
            1. state that the requestor has the right to make a complaint to the Commissioner about the extension; and
              1. contain any other information that may be necessary.
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