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91: Procedure after completion of investigation relating to access to personal information
or “What happens after the Privacy Commissioner investigates a complaint about accessing your personal information”

You could also call this:

“The Commissioner can instruct agencies on how to provide access to your personal information”

The Commissioner can tell an agency to give you access to your personal information in any way the Commissioner thinks is appropriate. This means the Commissioner can ask the agency to do certain things before a specific date. They can ask the agency to confirm if they have particular information about you. They can also ask the agency to let you see specific information about yourself. The Commissioner can even tell the agency to make certain information available to you in a particular way.

If you ask, or if the Commissioner decides to, they can change or cancel their instructions to the agency at any time. This allows the Commissioner to adjust their directions if needed.

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Next up: 93: Procedure after completion of investigation relating to charging

or “Steps after investigating charges for information requests”

Part 5 Complaints, investigations, and proceedings
Investigations by Commissioner

92Access direction

  1. The Commissioner may direct an agency to provide an individual access to the individual’s personal information in any manner that the Commissioner considers appropriate.

  2. Without limiting subsection (1), the Commissioner may direct an agency to do any of the following before a specified date:

  3. confirm whether the agency holds any specified personal information:
    1. permit the individual access to any specified personal information:
      1. make any specified information available to the individual in a particular way.
        1. The Commissioner may, at any time, on the request of the individual or on the Commissioner’s own initiative,—

        2. amend an access direction; or
          1. cancel an access direction.