Plain language law

New Zealand law explained for everyone

Privacy Act 2020

Access to and correction of personal information - Access to personal information

44: Responding to IPP 6 request

You could also call this:

“How an agency must respond when you ask for your personal information”

When you ask an agency for your personal information, they must respond to you quickly. They have to do this within 20 working days after they get your request. If they don’t send your request to another agency, they must tell you one of these things:

They can’t easily find your personal information in their records. Or, they don’t have any personal information about you. Or, they do have personal information about you. If you asked to see this information, they’ll let you know if you can see all of it, some of it, or none of it. Sometimes, they might not even tell you if they have information about you or not.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS153150.

Topics:
Rights and equality > Privacy
Government and voting > Government departments
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43: Transfer of IPP 6 request, or

“When and how agencies transfer your request for personal information”

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45: Decision to grant access to personal information, or

“Agency's decision to give you access to your information”

Part 4 Access to and correction of personal information
Access to personal information

44Responding to IPP 6 request

  1. If an agency does not transfer an IPP 6 request under section 43, the agency must, as soon as is reasonably practicable, and in any case not later than 20 working days after the day on which the request is received, respond to the request.

  2. A response must notify the requestor that—

  3. the agency does not hold personal information in a way that enables the information to be readily retrieved; or
    1. the agency does not hold any personal information about the individual to whom the request relates; or
      1. the agency does hold personal information about the individual to whom the request relates and, if access to the information has been requested, that—
        1. access to that information, or some of that information, is granted; or
          1. access to that information, or some of that information, is refused; or
          2. the agency neither confirms nor denies that it holds any personal information about the individual to whom the request relates.