Plain language law

New Zealand law explained for everyone

Privacy Act 2020

Complaints, investigations, and proceedings - Complaints

72: Form of complaint

You could also call this:

“How to make a complaint to the Privacy Commissioner”

You can make a complaint to the Commissioner by telling them or writing to them. If you tell them your complaint, they will write it down as soon as they can.

If you need help writing your complaint, you can ask the Commissioner. They will give you the help you need to write your complaint.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS23445.

Topics:
Rights and equality > Privacy
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71: Who may make complaint, or

“Anyone can complain about privacy matters, even if they weren't personally affected”

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73: Procedure on receipt of complaint, or

“What happens when you make a privacy complaint”

Part 5 Complaints, investigations, and proceedings
Complaints

72Form of complaint

  1. A complaint must be made to the Commissioner and may be made orally or in writing.

  2. A complaint made orally must be put in writing as soon as practicable.

  3. If a person wishing to make a complaint to the Commissioner requires assistance to put the complaint in writing, the Commissioner must give that person any assistance that is reasonably necessary in the circumstances.

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