Plain language law

New Zealand law explained for everyone

This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Regulated data services - Main obligations - Customer data

14: Data holder must provide customer data to customer

You could also call this:

“Companies must share your info if you ask properly”

This new law might say that if you ask a company for information about yourself, they have to give it to you. But there are a few things that need to happen first:

You need to ask the company for the information. The company needs to have information about you that the law says they should share. Your request needs to be proper and follow the rules. You need to use a special system to ask for the information.

If all of these things happen, then the company has to give you the information you asked for. They need to use the same special system to give you the information.

Remember, this isn’t a law yet. It’s just an idea for a new law that people are thinking about.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS709485.

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“The government must follow this law too”

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15: Data holder must provide customer data to accredited requestor if customer’s authorisation is confirmed, or

“Companies must share your information when someone you trust asks for it”

Part 2 Regulated data services
Main obligations: Customer data

14Data holder must provide customer data to customer

  1. This section applies if—

  2. a customer requests that a data holder provides data to the customer; and
    1. the data is designated customer data that is about that customer; and
      1. the request—
        1. is a valid request; and
          1. is made using the system described in section 27.

          2. The data holder must provide the data to the customer using that system.