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Customer and Product Data Act 2025

Regulatory and enforcement matters - Regulatory powers

57: Offence for failing to comply with notice to supply information or produce documents

You could also call this:

“You could be fined for not giving requested information or documents”

If you get a notice asking for information or documents under section 53, you must follow it. You can get in trouble if you don’t. There are two ways you might break this rule:

First, if you refuse or fail to do what the notice says without a good reason. Second, if you give false or misleading information or documents on purpose when you’re trying to follow the notice.

If you break this rule, you might have to pay a fine. If you’re an individual person, the fine could be up to $100,000. For any other kind of entity, like a company, the fine could be up to $300,000.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS822019.

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Money and consumer rights > Consumer protection Business > Industry rules Rights and equality > Privacy
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58: Data holder or accredited requestor must take prescribed steps to avoid, mitigate, or remedy loss or damage caused by contravention, or

"You must follow special rules to fix problems if you break this law"

Part 4 Regulatory and enforcement matters
Regulatory powers

57Offence for failing to comply with notice to supply information or produce documents

  1. A person commits an offence if the person—

  2. refuses or fails, without reasonable excuse, to comply with a notice under section 53; or
    1. in purported compliance with a notice under section 53, supplies information, or produces a document, knowing it to be false or misleading in a material particular.

      1. A person that commits an offence against subsection (1) is liable on conviction to a fine not exceeding—

      2. $100,000 in the case of an individual:
        1. $300,000 in any other case.

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