Customer and Product Data Act 2025

Introduction

You could also call this:

"Helping You Benefit from Important Information"

Illustration for Customer and Product Data Act 2025

This Act aims to help you get the most out of certain data. It wants to make sure you and society benefit from this data. The Act also promotes competition and innovation to help you in the long run. It does this by making data services secure and efficient in some parts of New Zealand's economy. The Act tries to achieve its purpose by making it easier for you to access and use your own data. You can also let others access your data if you want to. The Act also makes it easier to get information about products in certain sectors. The Act requires some rules and standards to be in place for data services. This is to keep your data safe and secure. It also makes sure that data services work well and are efficient.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS700094.

This page was last updated on 31 January 2026 — View changes

Highlights from this law

14: Data holder must provide customer data to customer

Companies must share your personal information with you if you ask correctly

15: Data holder must provide customer data to accredited requestor if customer’s authorisation is confirmed

Give your info if you say it's okay and the asker is allowed

22: Data holder must provide product data to any person

Companies must share specific product info if you ask nicely through a special system

48: Data holders and accredited requestors must have customer complaints process

Businesses must let customers complain if they're unhappy with how their data is used

43: Only customer, secondary user, or accredited requestor may request regulated data service

Only you, your helper, or a special approved person can ask for your customer data

21: How data holders and accredited requestors must deal with joint customers

Rules for sharing information when you have a joint bank account or loan

18: Data holder must perform certain actions on customer’s request

Companies must do certain things you ask them to do with your information

19: Data holder must perform certain actions on accredited requestor’s request if customer’s authorisation is confirmed

Data holder must follow verified customer requests from approved requestors

Topics:

Money and consumer rights > Consumer protectionBusiness > Industry rulesBusiness > Fair tradingRights and equality > Privacy

1: Title, or

"What this law is called"

Customer and Product Data Act 2025

Reprint as at:: 2026-01-24
Assent:: 2025-03-29
Commencement:: see section 2

The Parliamentary Counsel Office has made editorial and format changes to this version using the powers under subpart 2 of Part 3 of the Legislation Act 2019.

Note 4 at the end of this version provides a list of the amendments included in it.

This Act is administered by the Ministry of Business, Innovation, and Employment.