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This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Protections - Restriction on who may request regulated data service

42: Only customer, secondary user, or accredited requestor may request regulated data service

You could also call this:

“Only customers, helpers, or approved people can ask for special customer information”

This proposed law says that only certain people can ask for a regulated data service about a customer. You can ask for this service if you are the customer yourself, or if you are a secondary user acting for the customer as allowed by section 24. You can also ask for this service if you are an accredited requestor. To be an accredited requestor, you must have the customer’s permission and be acting within your accreditation class. No one else is allowed to ask for or pretend to ask for this regulated data service about a customer.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS710773.

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41: Authorisation must not be required as condition of providing product, or

“Sellers can't make you agree to share extra data just to buy their stuff”

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43: Offence for contravention of request restriction, or

“You could get in trouble for asking for customer information when you're not allowed to”

Part 3 Protections
Restriction on who may request regulated data service

42Only customer, secondary user, or accredited requestor may request regulated data service

  1. A person must not request, or purport to request, a regulated data service that relates to a customer unless the person is—

  2. the customer; or
    1. a secondary user who is acting on behalf of the customer in accordance with section 24; or
      1. an accredited requestor that is—
        1. authorised by the customer to request the service; and
          1. acting within the class of its accreditation.