Plain language law

New Zealand law explained for everyone

This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Regulated data services - Main obligations - Product data

23: Data holder may refuse request for data in certain circumstances

You could also call this:

“Sometimes companies can say no to sharing data”

The new law would let a company that holds product data refuse to give it out in certain situations, even if someone asks for it. This could happen if the company thinks sharing the data might cause big problems for their computer systems or for a special list called a register. The company could also say no if rules in other documents say they can. Remember, this isn’t the law yet - it’s just a suggestion for a new law.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS924606.

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22: Data holder must provide product data to any person, or

“Companies must share certain product information when asked properly”

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24: How data holders and accredited requestors must deal with secondary users, or

“Rules for dealing with people who act on behalf of customers”

Part 2 Regulated data services
Main obligations: Product data

23Data holder may refuse request for data in certain circumstances

  1. Despite section 22, a data holder may refuse to provide any data requested under that section—

  2. if the data holder reasonably believes that disclosure of the data would be likely to have a materially adverse effect on the security, integrity, or stability of either or both of the following:
    1. the data holder’s information and communication technology systems:
      1. the register; or
      2. in the circumstances prescribed in the regulations or standards.