This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Regulated data services - Additional obligations - Electronic system

27: Data holder must operate electronic system for providing regulated data services

You could also call this:

“Companies must have a computer system ready to handle data requests”

The new law would say that if you hold certain data, you must have a computer system that can do two important things. First, it must be able to receive requests from people who want to use the data services that are regulated. Second, it must be able to provide those services when people ask for them, or tell people why they can’t have the service if that’s not allowed. The computer system needs to work well and be reliable. This is part of a plan to make sure that when people ask for their data or information, the companies that have it can respond quickly and easily using technology.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS709498.


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26: When request is valid, or

“Rules for making a valid request for information or action”


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28: Electronic system must comply with prescribed technical or performance requirements, or

“Rules for data systems: Make sure they work properly and safely”

Part 2 Regulated data services
Additional obligations: Electronic system

27Data holder must operate electronic system for providing regulated data services

  1. A data holder must operate an electronic system that has the capacity to do all of the following with reasonable reliability:

  2. enable the data holder to receive requests for regulated data services; and
    1. enable the data holder to provide regulated data services in response to those requests or to otherwise respond to those requests (including where the service must not or may not be provided).