Customer and Product Data Act 2025

Administrative matters - Accreditation of requestors

112: Decision by chief executive

You could also call this:

“The boss decides if someone can use customer information”

When making a decision about someone’s application, the person in charge must follow any rules set out in the regulations. They need to think about certain things before deciding.

The person in charge can approve an application if they are sure about several things. They need to know who the applicant is and be certain that the application meets all the requirements. The applicant must have good ways to keep data safe and be able to follow the rules of the Act. The applicant’s leaders must be good people and meet any other requirements.

If the application is approved, it might not be for everything the applicant asked for. The person in charge can decide which parts to approve and can set conditions. These conditions might include when the approval ends, what kind of approval it is, and rules to make sure the applicant keeps following the requirements.

The conditions set by the person in charge might be stricter or more limited than what the applicant asked for. For example, they might approve fewer types of activities than the applicant wanted.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS710533.


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"The boss checks who you are when you ask for something"


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"The government must explain their decision about your request"

Part 5 Administrative matters
Accreditation of requestors

112Decision by chief executive

  1. The chief executive must—

  2. have regard to the matters specified in the regulations (if any) before making a decision; and
    1. otherwise make the decision in the manner prescribed in the regulations (if any).
      1. The chief executive may accredit an applicant if the chief executive is satisfied that—

      2. the application meets the requirements of section 109; and
        1. they know who the applicant is under section 111; and
          1. the applicant has adequate security safeguards in relation to data that may be provided to them under this Act; and
            1. the applicant is capable of effectively complying with its obligations under this Act and there is no reason to believe that the applicant is likely to contravene those obligations; and
              1. the applicant meets the criteria or other requirements prescribed by the regulations (if any); and
                1. the applicant’s directors, senior managers, proposed directors, and proposed senior managers are of good character and otherwise meet the criteria or other requirements prescribed by the regulations (if any); and
                  1. if section 49 will apply to the applicant, the applicant is, or will be, a member of a dispute resolution scheme for the purposes of that section on and from commencing to act as an accredited requestor.
                    1. The chief executive may grant the application—

                    2. in full or in part; and
                      1. on the terms and conditions that they think fit, including—
                        1. specifying the date of expiry of the accreditation; and
                          1. specifying the class or classes of accreditation; and
                            1. imposing conditions relating to the matters, criteria, and requirements referred to in subsection (1)(a) and (2)(c) to (g) (for example, to ensure that the criteria or requirements continue to be satisfied and to require verification that those criteria and requirements continue to be satisfied).
                            2. Those terms and conditions may be more limited or restrictive than those requested in the application (for example, more restrictive as to the classes of accreditation that are granted).