Part 3
Protections
Authorisation
38Authorisation must be confirmed
This section applies if a data holder receives a request from an accredited requestor to provide a regulated data service relating to a customer.
The data holder must check that the service is within the scope of the authorisation given by the customer (or by a secondary user on their behalf) (confirmation).
The data holder must not provide the regulated data service until confirmation has been completed.
A confirmation is valid for any service within the scope of that authorisation until the time when the scope of the authorisation is modified or the authorisation ends (whichever is earlier).
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If the scope of the authorisation is modified or the authorisation ends, subsection (2) applies again.
Example
A customer authorises their electricity provider (a data holder) to provide details of their electricity usage to a company that makes recommendations about the best electricity deals in the market.
Before sharing any of the customer’s data for the first time, the electricity provider must confirm the customer’s authorisation.
However, it is not necessary to carry out confirmation for any subsequent actions performed within the scope of that authorisation. The electricity provider will only have to reconfirm the customer’s authorisation if the scope of the authorisation is modified or the authorisation ends.
A person that carries out a confirmation must carry out the confirmation in the manner (if any) prescribed by the regulations and the standards.