Plain language law

New Zealand law explained for everyone

This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Regulated data services - Main obligations - Customer data

17: Sections 14 and 15 do not prevent request to access personal information being made in some other manner

You could also call this:

“You can still ask for your personal information in other ways”

This part of the proposed law says that even though there are new ways for you to ask for your personal information, you can still ask for it in other ways too. The new law doesn’t stop you from using the ways you could ask before. You have the right to ask for your personal information, and this law is saying you can do that however you want.

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View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS857988.

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16: Data holder may or must refuse request for data in certain circumstances, or

“Companies can sometimes say no to sharing your information to keep you safe”

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18: Data holder must perform certain actions on customer’s request, or

“Data holders must follow customers' requests for certain actions”

Part 2 Regulated data services
Main obligations: Customer data

17Sections 14 and 15 do not prevent request to access personal information being made in some other manner

  1. Sections 14 and 15 do not prevent an individual from exercising their rights under IPP 6 by making a request in some other manner.

    Guidance note

    IPP 6 is set out in section 22 of the Privacy Act 2020. It confers an entitlement on an individual to access their personal information on request.