This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Regulated data services - Additional obligations - Valid requests

26: When request is valid

You could also call this:

“Rules for making a valid request for information or action”

The new law might say when a request is valid. You can make a valid request if you do these things:

You need to clearly say what information or action you want.

You must follow any rules about making requests that are in the standards.

You also need to make your request in the way the regulations say, if there are any rules about that.

If you do all these things, your request will be considered valid under the proposed law.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS789753.


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25: Regulations may require requests to be made or authorisations to be given only by secondary users, or

“Rules may limit who can ask for or allow access to customer information”


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27: Data holder must operate electronic system for providing regulated data services, or

“Companies must have a computer system ready to handle data requests”

Part 2 Regulated data services
Additional obligations: Valid requests

26When request is valid

  1. A request is a valid request if the person making the request—

  2. specifies the data or action being requested; and
    1. complies with the requirements provided for in the standards about making requests (if any); and
      1. otherwise makes the request in the manner prescribed in the regulations (if any).