Plain language law

New Zealand law explained for everyone

This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Protections - Customer data, product data, and action performance policies

47: Data holders and accredited requestors must have customer data, product data, and action performance policies

You could also call this:

“Companies must create and follow rules about customer and product information”

Under this proposed law, if you’re a data holder or an accredited requestor, you’ll need to create, share, put into action, and keep up-to-date some special rules. These rules will be about customer data, product data, and how you do certain things under this new law.

You’ll have to follow these rules in a specific way. The government will decide how you should do this. They’ll write down the details in official documents called regulations and standards.

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This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS700759.

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46: Accredited requestor must keep records about regulated data service, or

“Companies must keep records when they use your information”

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48: Contravention of policy requirement is infringement offence, or

“Breaking data rules could lead to a fine”

Part 3 Protections
Customer data, product data, and action performance policies

47Data holders and accredited requestors must have customer data, product data, and action performance policies

  1. A data holder or an accredited requestor (A) must develop, publish, implement, and maintain 1 or more policies relating to customer data, product data, and the performance of actions under this Act.

  2. A must comply with this section in the manner (if any) prescribed by the regulations and the standards.