Plain language law

New Zealand law explained for everyone

This page is about a bill. That means that it's not the law yet, but some people want it to be the law. It could change quickly, and some of the information is just a draft.

Customer and Product Data Bill

Protections - Customer data, product data, and action performance policies

48: Contravention of policy requirement is infringement offence

You could also call this:

“Breaking data rules could lead to a fine”

This part of the proposed law says that if you don’t follow certain rules about customer data, product data, and how things are done, you might have to pay a fine. These rules are called ‘specified policy requirements’.

If you break one of these rules, it’s called an ‘infringement offence’. This means you might have to pay a fine of $20,000, or if it goes to court, you could be fined up to $50,000.

The law will explain exactly which rules count as ‘specified policy requirements’ in another part of the bill. These rules will be set out in regulations or standards that go with the law.

Remember, this is part of a proposed new law, so it’s not in effect yet. It’s just explaining what might happen if the law is passed and someone breaks these rules in the future.

This text is automatically generated. It might be out of date or be missing some parts. Find out more about how we do this.

This page was last updated on

View the original legislation for this page at https://legislation.govt.nz/act/public/1986/0120/latest/link.aspx?id=LMS924690.

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47: Data holders and accredited requestors must have customer data, product data, and action performance policies, or

“Companies must create and follow rules about customer and product information”

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49: Data holders and accredited requestors must have customer complaints process, or

“Companies must let you complain if you're unhappy about how they use your information”

Part 3 Protections
Customer data, product data, and action performance policies

48Contravention of policy requirement is infringement offence

  1. A person that contravenes a specified policy requirement commits an infringement offence and is liable to—

  2. an infringement fee of $20,000; or
    1. a fine imposed by a court not exceeding $50,000.

      1. In this section and section 73, specified policy requirement means a requirement imposed under section 47 that is specified by the regulations or standards for the purposes of this section.